FAQ

We’ve answered some of the most common questions below to help make shopping with Zabrell easy, clear, and transparent.

Where is Zabrell located?

Zabrell operates from the United States. Our business address is:

694 E 5th St, Brooklyn, New York 11218, United States

Do you offer free shipping?

Yes. We offer free standard shipping on all orders shipped within the United States.

How long will my order take to arrive?

Orders are generally processed within 1–3 business days (Monday to Friday).

After processing, standard shipping usually takes 5–7 business days.

Total estimated delivery time: 6–10 business days (Monday to Friday).

Will I receive an order confirmation email?

Yes. Once your order has been successfully placed, you will receive a confirmation email containing your order information.

Do you provide order tracking?

Yes. After your order has been shipped, we will send you an email with your tracking number.

Tracking details are generally available within 24–48 hours after shipment.

What is Zabrell’s Return Policy?

For complete information about returns, eligibility requirements, and applicable timeframes, please refer to our Return & Refund Policy on the website. There you can find the return process and conditions explained in detail.

How can I request a return?

To request a return, please contact our support team at support@zabrell.shop.

Please include your order number and the reason for your return so we can assist you more efficiently.

Are there any items that cannot be returned?

Certain products identified as final sale may not qualify for a return.

If a product has specific return restrictions, the applicable information will be clearly stated in the product description before you complete your purchase.

Customer Support

If you have any questions, our support team is ready to help:

Address: 694 E 5th St, Brooklyn, New York 11218, United States

Phone: +1 646 518-0948

Email: support@zabrell.shop

We are committed to providing helpful and timely customer service to make your shopping experience as smooth and enjoyable as possible.