Shipping policy

Shipping & Delivery Policy – Zabrell

Thank you for choosing Zabrell. We strive to provide clear, reliable, and transparent shipping information so you can shop with confidence and enjoy a smooth delivery experience.

This policy applies to all orders shipped within the United States.

Order Processing Time

  • Orders are processed within 1–3 business days
  • Processing days: Monday to Friday
  • Orders placed on weekends or holidays will be processed on the following business day

Order Cut-Off Time

  • Daily Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Orders placed before the cut-off time may be processed on the same business day
  • Orders placed after the cut-off time will be processed on the next business day

Shipping Method & Transit Time

  • Shipping Method: Standard US Shipping
  • Estimated Transit Time: 5–7 business days (Monday to Friday)

Total Estimated Delivery Time

  • Processing Time: 1–3 business days
  • Transit Time: 5–7 business days
  • Total Estimated Delivery Time: 6–10 business days (Monday to Friday)

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, or periods of high shipping volume.

Shipping Charges

  • Free Shipping on all orders
  • No minimum purchase required

Delivery Address

Orders will be shipped to the delivery address entered during checkout.

Please make sure that your shipping information is correct and complete before submitting your order.

Zabrell is not responsible for delivery problems or delays resulting from incorrect or incomplete shipping addresses.

Order Changes & Cancellations

If you would like to change or cancel your order, please contact us as soon as possible at support@zabrell.shop.

Once an order has been processed or shipped, we may not be able to make changes or cancel the order.

Order Tracking

  • A shipping confirmation email containing tracking information will be sent after your order has been shipped
  • Tracking information is generally available within 24–48 hours after dispatch

Lost or Delayed Orders

If your order is significantly delayed or appears to have been lost during transit, please contact us at support@zabrell.shop.

We will assist you and work with the shipping carrier to help resolve the issue.

Customer Support

For any questions or assistance:

Address: 694 E 5th St, Brooklyn, New York 11218, United States

Phone: +1 646 518-0948

Email: support@zabrell.shop

Our support team is available to assist with your shipping questions and help make your shopping experience as smooth and stress-free as possible.